I completed an offer and never received my credits. Can you help?
If for some reason you didn’t receive credits upon completion of an offer, please contact support via the Email tab on this page.
How do I redeem my credits?
To redeem earned credits, please follow the credit redemption instructions that are listed by the publisher of this site. If credit redemption instructions aren’t available, please contact the publisher of this site directly.
How quickly do I receive my credits?
Most offers will credit within 45 minutes. If you haven't received credits after 24 hours, you may contact support via the Email tab.
Why did I lose credits?
Loss of credits on a particular offer can occur if the advertiser listed on a completed offer has determined that earned credit to be unqualified. If you feel that the loss of credit was due to an error, please contact support via the Email tab on this page.
An offer that I have seen before is missing. How can I find it?
If you can’t find a particular offer via the Featured Offers section, or through a category search, the offer may be unavailable due to your current geographic location, prior offer completion, technical issue, or other display related reasons. Offer inventory on this site is constantly changing, however. So, if you currently can’t find a particular offer, make sure to check back to this site often.
How do I complete an offer?
To complete an offer, simply follow the instructions listed in the description of the offer.
How many times can I complete an offer?
Unless otherwise noted in the description of an offer, an offer can only be completed once. Offer inventory on this site is constantly changing, however. So, if you currently can’t find a particular offer, make sure to check back to this site often.
Why did I get redirected to a different offer?
Upon clicking on an offer, you may have been redirected to a different offer due to a variety of reasons, including the selected offer not being currently available, a change in your current geographic location, or a change in the target options provided by the advertiser of the offer.
The offer that I clicked on doesn’t work. What should I do?
If an offer link isn’t working, please contact support via the Email tab on this page and provide the name of the offer that isn’t working.
What is a Featured Offer?
Featured Offers are offers that have been handpicked by the owner of this site due to their popularity, ease of completion, credit value, newness, or other offer selection factors.
How many offers can I complete per day?
Unless specifically noted by the publisher of this site, you can complete an unlimited amount of offers per day.
How is my personal information being used?
Any personal information that you submit to complete an offer will go directly to the advertiser who is listed on the offer. Your personal information will not be distributed or sold to other parties at any time by Adscend Media. Please be sure to read the privacy policy of the offer prior to completion for additional details.
Do I need to use real information?
Yes. Providing accurate information is always required when completing offers on this site. Using untruthful information when completing offers may result in loss of credits, removal from this site, or other penalties.
How can I earn rewards?
Completing the designated action on an offer listed on this site will earn you a specific amount of credits. Your credits can then be exchanged for any reward that reaches appropriate credit levels, as designated by the owner of this site.
How much will this cost me?
Unlike purchasing rewards through a typical rewards site, the cost to obtain rewards via this site requires completing the actions listed in the description of an offer. Often, completing these actions requires no cash payment. However, please keep in mind that there may be trial and/or shopping offers listed on this site as well. Be sure to thoroughly review any offers prior to submitting your credit card information, or other form of payment, on trial or shopping offers.
