{"id":3645,"date":"2016-09-29T18:41:51","date_gmt":"2016-09-29T18:41:51","guid":{"rendered":"http:\/\/adscendblog.com\/?p=3645"},"modified":"2017-04-07T23:34:57","modified_gmt":"2017-04-07T23:34:57","slug":"what-motivates-users-to-download-apps","status":"publish","type":"post","link":"https:\/\/adscendmedia.com\/blog\/what-motivates-users-to-download-apps\/","title":{"rendered":"What Motivates Users to Download Apps?"},"content":{"rendered":"<p><a href=\"http:\/\/adscendblog.com\/wp-content\/uploads\/2016\/09\/What-Motivates-Users-to-Download-Apps.jpg\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-3647 size-medium\" src=\"http:\/\/adscendblog.com\/wp-content\/uploads\/2016\/09\/What-Motivates-Users-to-Download-Apps-300x208.jpg\" alt=\"What Motivates Users to Download Apps?\" width=\"300\" height=\"208\" \/><\/a><\/p>\n<p>Look at the question in the title. Very simple, very straightforward, you\u2019d even say \u2013 superficial. A simple question, right? \u2018They (users) have a problem, and they\u2019re looking to an app to solve it.\u2019 Simple question \u2013 simple answer.<\/p>\n<p>Then again, scratching the surface, we can see that it\u2019s not really that simple, and it requires a bigger, more thorough answer. There are countless apps for everything we\u2019re doing nowadays. Numerous communications apps, a sea of productivity apps, a whole universe of entertainment and education apps. So, if they already have all that, what motivates users to *still* download new apps?<\/p>\n<p>Again, you\u2019d go for a simple answer \u2013 the new ones are better.\u00a0That might be partially true, but we\u2019ve been living in the era of the mobile app for long enough, competition is fierce and (pretty much) everyone knows what it takes to make a good app \u2013 so it can\u2019t be just freshness\/quality, can it?<\/p>\n<p>It\u2019s not just that users have a problem an app can solve. It\u2019s also not just that a particular app is better. But it is both of those things, and then some. One download \u2013 one single action \u2013 is driven by a number of different factors, including the fact that an app helps someone get something out of their way, does it better than others. Also, they do it because someone told them to \u2013 either a friend or an advertisement, or simply because they have nothing else to do at the moment.<\/p>\n<p>All of a sudden \u2013 \u2018What motivates users to download apps?\u2019 no longer has a simple answer.<\/p>\n<p>The success of your mobile app is no longer defined *just* by the quality of your app. It is also defined by your target audience&#8217;s thought process, their needs and desires, problems in their life, their friends and family, and your marketing efforts.\u00a0If you want to make a great app &#8211; just building one will not suffice.<\/p>\n<h3>The Little Things<\/h3>\n<p>Thanks to a <a href=\"http:\/\/www.marketingcharts.com\/online\/what-prompts-smartphone-users-to-download-apps-and-why-do-they-delete-them-64747\/\" target=\"_blank\" rel=\"noopener\">comprehensive new study by Yahoo<\/a>, the motivation behind users downloading new apps can be split into a couple of categories:<\/p>\n<ul>\n<li>They have a problem and they think an app can solve it<\/li>\n<li>They\u2019re bored and looking for something new (mostly games)<\/li>\n<li>An app was recommended by a friend<\/li>\n<li>Their current app is lacking.<\/li>\n<\/ul>\n<p>Contrary to popular belief, problem solving is not the number one motivator behind app downloads. Also, according to the Yahoo study, the number one driver for new downloads is boredom. Yes, boredom. Eight out of ten people are simply bored and are looking for something new, which leads them to the app store.<\/p>\n<p>The second main driver behind downloads is personal recommendation. Sure, users can be motivated to download an app by need or through advertising, but a friend&#8217;s recommendation is (at least statistically) a bigger driver,\u00a0<a href=\"https:\/\/think.storage.googleapis.com\/docs\/mobile-app-marketing-insights.pdf\" target=\"_blank\" rel=\"noopener\">according to Google<\/a>. Word of mouth has a particular weight to it \u2013 Yahoo\u2019s study says poor reviews are the number one reason why people decide to stay away from your app. Think about this the next time you decide to ignore a review on an app store, slamming some of your features. Interestingly enough, even though everyone seems to be attempting to get rid of ads, advertising is also a strong motivator.<\/p>\n<p>\u201cAmong app users who were influenced by ads on a smartphone when downloading an app, 50 percent were prompted to download through search ads,\u201d Google\u2019s report states.<\/p>\n<p>Advertising seems to be a strong driver and should definitely not be neglected. It is possible to significantly increase the number of app downloads through proper targeting (with respect to demographics, devices in use and other metrics) and a well-crafted ad.<\/p>\n<h3>Apps are Problem Solvers<\/h3>\n<p>Only after these drivers (boredom, word of mouth, etc.) are depleted, others get their turn, at least statistically. Yahoo\u2019s study says that while boredom and word of mouth are the primary motivators in 80 and 74 percent of cases, respectively, a poor app (one currently in use, which does not solve the user&#8217;s problem properly, or creates more in the process), or a lacking browser experience, are the main drivers in 65 and 68 percent of cases.<\/p>\n<p>Also, many apps are downloaded on the go, when people encounter a unique problem. In a blog post <a href=\"https:\/\/mmmag.appsee.com\/2016\/07\/04\/how-to-turn-your-mobile-app-into-a-problem-solving-machine\/\" target=\"_blank\" rel=\"noopener\">here<\/a>, the CMO of Appsee, John Sela, calls this group &#8216;hungry audiences&#8217; \u2013 hungry for something the market isn&#8217;t currently offering. That could be anything, from a problem that needs solving, to a biological urge. These apps might not be used all the time \u2013 they might even get deleted soon after use (or after the problem is solved?) \u2013 but problem solving is one of the reasons why people turn to the app stores in the first place.<\/p>\n<h3>Understanding the Reasons<\/h3>\n<p>Building user loyalty, increasing conversions, and boosting engagement are all necessary and daunting tasks \u2013 but if you can\u2019t grasp the reasons why people come to your app in the first place, everything else is irrelevant.<\/p>\n<p>Apps are an irreplaceable part of our days \u2013 on average we spend 30 hours every month using them, <a href=\"http:\/\/www.nielsen.com\/us\/en\/insights\/news\/2015\/so-many-apps-so-much-more-time-for-entertainment.html\" target=\"_blank\" rel=\"noopener\">according to Nielsen<\/a>. Every sentence that starts with \u2018I want to,\u2019 can end with the user opening an app and getting that thing they want. It is up to us to understand what it is that they want and the thought process behind it. If we want to have successful mobile apps, we need to know why people choose to download them in the first place.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Look at the question in the title. Very simple, very straightforward, you\u2019d even say \u2013 superficial. A simple question, right? \u2018They (users) have a problem, and they\u2019re looking to an app to solve it.\u2019 Simple question \u2013 simple answer. Then again, scratching the surface, we can see that it\u2019s not really that simple, and it [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":4177,"comment_status":"open","ping_status":"open","sticky":true,"template":"","format":"standard","meta":{"content-type":"","rank_math_lock_modified_date":false,"footnotes":""},"categories":[52],"tags":[72,73,78,83],"_links":{"self":[{"href":"https:\/\/adscendmedia.com\/blog\/wp-json\/wp\/v2\/posts\/3645"}],"collection":[{"href":"https:\/\/adscendmedia.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/adscendmedia.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/adscendmedia.com\/blog\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/adscendmedia.com\/blog\/wp-json\/wp\/v2\/comments?post=3645"}],"version-history":[{"count":0,"href":"https:\/\/adscendmedia.com\/blog\/wp-json\/wp\/v2\/posts\/3645\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/adscendmedia.com\/blog\/wp-json\/wp\/v2\/media\/4177"}],"wp:attachment":[{"href":"https:\/\/adscendmedia.com\/blog\/wp-json\/wp\/v2\/media?parent=3645"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/adscendmedia.com\/blog\/wp-json\/wp\/v2\/categories?post=3645"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/adscendmedia.com\/blog\/wp-json\/wp\/v2\/tags?post=3645"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}